Projects

FAQs

1. What is the turnaround time for the first draft?

The first draft will be delivered within 72 hours after we receive your detailed sketch and description.

2. What do I need to provide to start a project?

It is essential to provide us with a detailed sketch and a description to effectively work on your project.

3. How is communication managed during the project, and in what languages?

All communication will be conducted via email 📧 or WhatsApp 💬, ensuring written tracking and helping to avoid conflicts. We can communicate in English 🇬🇧, Spanish 🇪🇸, and French 🇫🇷. Our team is available Monday to Friday to assist you with any queries or updates regarding your project.

4. Are there additional fees for modifications after the final mockup?

Yes, each additional modification after the final mockup is subject to a $30 fee.

5. Who retains the rights to the mockups, and can I use them under my brand?

While the mockups remain our property, you are free to use them under your brand. We may also use them on our communication channels after the event.

6. Do you offer any bulk packages for multiple mockups?

Yes, we offer a package of $980 for 10 mockups, valid over a 12-month period with a limit of 4 mockups per month.